Last updated: 7 November 2025

Rubi.Agency (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or work with us.

1. Who We Are

Rubi.Agency is a U.K.-based marketing and web design agency. We design and build websites and provide creative services to businesses across the United Kingdom.

If you have any questions about this policy or how we handle your data, please contact:
Email: info@rubi.agency
Phone: 020 3337 8929
Address: 218 Hutton Rd, Shenfield, Brentwood CM15 8NR, United Kingdom

2. Information We Collect

We may collect and process the following information:

• Personal details: your name, email address, phone number, and company name.

• Project information: details you provide when enquiring about or purchasing our services.

• Website usage data: your IP address, browser type, device information, and pages visited.

• Communication history: any emails, messages, or calls between you and our team.

We collect this data when you:

• Fill out a form on our website

• Contact us directly by phone or email

• Engage our services

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes

• Deliver our services and manage projects

• Send invoices and handle payments

• Improve our website, services, and client experience

• Comply with legal or regulatory obligations

We do not sell or rent your personal data to anyone.

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

• Your consent (for example, when you submit a form)

• Performance of a contract (when we’re working with you on a project)

• Our legitimate business interests (to operate and improve our services)

• Legal obligations (such as record keeping or tax purposes)

5. How We Store and Protect Your Data

We store your personal information securely and only for as long as necessary.
We use reputable cloud-based systems with encryption and restricted access to ensure your data is safe.

If you stop working with us, we keep your details only as long as needed for legal, tax, or record purposes, then delete them securely.

6. Sharing Your Data

We may share limited data with trusted partners who help us deliver our services, such as:

• Hosting or email providers

• Payment processors

• Legal or accounting professionals

We only share what’s necessary and ensure all partners comply with GDPR and data protection laws.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate information

• Request deletion of your data

• Object to or restrict how we use your data

• Withdraw consent where applicable

To exercise your rights, contact us at info@rubi.agency.

If you’re not satisfied, you also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies

Cookies are small files placed on your device when you visit our site. They help us improve your browsing experience and understand how visitors use the website.

We use:

• Essential cookies: to make the site work properly

• Analytics cookies: to measure website performance and traffic

• Preference cookies: to remember your settings

You can control cookies through your browser settings. Most browsers let you refuse or delete cookies if you prefer.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date. We encourage you to review it occasionally to stay informed.

10. Contact Us

If you have questions about this Privacy and Cookie Policy or how we handle your data, contact us at:
Email: info@rubi.agency
Phone: 020 3337 8929
Address: 218 Hutton Rd, Shenfield, Brentwood CM15 8NR, United Kingdom